eZine, February 2009

Welcome...

Welcome to the second Network Services eZine

We'd like to take this opportunity to welcome Jeff and Amber to the Network Services support team.

Both will be in attendance at the GSi customer forums, for which you should have already received invitations. If you, or your colleagues, would like to attend, the details of the venues are given below. Please contact peter.blythe@ogcbs.gsi.gov.uk to confirm your attendance stating whether you require lunch and if so, whether you have any specific dietary requirements.

London

Date:

Wednesday 25 February 2009

Location:

HM Treasury, Left Auditorium, 1 Horse Guards Road, London, SW1A 2HQ

Time:

10:30 to 13:00 with tea and coffee served from 10:15

Edinburgh

Date:

Tuesday 3 March 2009

Location:

The George Hotel, 19 - 21 George Street, Edinburgh EH2 2PB, Scotland

Time:

10:30 to 13:00 with tea and coffee served from 10:15

Amongst other agenda items, we'll be discussing the results of the recent customer satisfaction surveys, following on from the article in this eZine. We also hope to be able to provide an update on the publication of the latest GSi Code of Connection v4.0. We are currently awaiting final sign-off, but expect this to be completed soon.

Service Support Team in Network Services

In this edition we:

• Announce the results of recently conducted GSi and Mts customer satisfaction surveys
• Provide information about the Centralised Telephone Operator Service (CTOPS) available to Mts customers
• Give details of the GSi Consultancy Service provided to assist customers in completion of the Code of Connection
• Highlight information on offers available on laptops, printers and desktops through other areas of OGCbuying.solutions
• Provide an update on the 'browse-down' or ASPRS service that will allow xGSI customers to browse down to domains of lower protective markings

If you'd like further information on any of the articles listed please contact us through gsi@ogcbs.gsi.gov.uk or mts@ogcbs.gsi.gov.uk or by calling 0845 410 2222 and asking to speak to a member of the Network Services Team.